| Job Purpose: | 
| 
Monitor and address HNI clients’ banking and Investment requirements, use financial acumen and investment expertise to review a client’s personal data, align clients’ need through superior service, seamlessly align service delivery for enhanced experience; thereby helping the client to reach his short term and long term investment goals. | 
| Key Deliverables: | 
| The objective of this job is to increase overall financial revenue being generated from the set of HNI accounts mapped with asset and liability targets by means of: | 
| 
Main deliverables are building and maintaining long term relationships, deepening relationship (growing relationship value) and growing revenuesBy reaching out to all mapped clients on a periodic basis (defined) and cross selling as many products as possible (as per the demographic, lifestyle and risk profiling)By providing seamless and superior service deliveryBy ensuring compliance with key regulatory and bank level requirements | 
| Responsibilities: | 
| 
Focus on business development across liabilities, assets & fee to sustain and achieve growth in relationship value, revenues & improved client stickinessAchievement of product-wise targetsFormulate outbound and inbound sales plan to acquire new HNI customers for increasing customer base of the portfolio.Ensuring regular availability of Research material and inputs to the clientConduct risk profiling of all mapped clients for better advisory on investment needsEnsuring client contactability at all times through updation of latest contact details in all necessary systemsRegular contact with all mapped clients through weekly / monthly callsResolution of queries of all mapped clients within TAT specifiedEnsure compliance through regular process checks and self-audit scores | 
| Other Responsibilities | 
|  | 
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Ensuring regular updation of call reports in relevant systemEnsuring need based product approach towards clients and regular reporting of product penetrationMandatory certificationsManaging relationships to improve relationship value of existing customers | 
| Qualifications: | 
| 
Grade range: AMII to MMIExperience: Min 8 years & Max 12 yearsJob Locations: Kolkata, Delhi NCR, Chandigardh, Lucknow, Mumbai, Pune, Bengaluru, Chennai, Hyderabad | 
 
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