Showing posts with label ICICI BANK .. Show all posts
Showing posts with label ICICI BANK .. Show all posts

Monday, 26 November 2012

                         ICICI Bank

POST :- Branch Manager/ Branch Operation Manager

Description: To Enhance and Contribute in the Growth of the Company through Business Development, smooth flow of financial and non-financial transactions at the branch level, Revenue Generation, Profit and Cost Management, Customer Acquisition and Retention.
Location: Across India.
Min Exp (yrs): 5
Max Exp (yrs): 12
Skills:
  • Team Management.
  • Client Management.
  • Operations Management.
  • General administration.
  • Analytical skills.
  • Interpersonal skills.
  • Problem solving Skills.
Qualifications:
  • Graduate.
 
Accountabilities:
Ensuring that the financials of the branch are under control and the branch adheres to the Know Your Customer (KYC) and Anti-Money Laundering (AML) norms at all times.
  • Providing advisory services to corporate & high net-worth customers on funds management while maintaining relationship with Key Accounts.
  • Responsible for dealing with external and internal auditors and inspections and compliance.
  • Supervising Key Areas including Marketing, Business Channel Development, Team Development, Cost Management, Revenue Generation.
  • Monitoring the branch sales targets, conceptualizing & implementing competent strategies in coordination with the branch and the sales team with a view to penetrate new accounts and expand existing ones for a wide range of financial products & services.

About the Location 

 
 Click here to apply  

Wednesday, 14 November 2012


                        ICICI Bank

Phone Banking Officers - Domestic and International Process
Description: The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound).
Location: Thane, Hyderabad.
Key Deliverables:
  • Handle and resolve customer complaints/ queries over phone.
  • Provide customers with relevant product and service information.
  • Cross sell new product and service opportunities to customers over phone.
  • Provide feedback to the team leaders about product / process.
Key Skills:
  • Good Communication Skills (English & Hindi Language).
  • Open to work in rotational shifts.
Qualifications:
  • Age less than or equal to 28 years.
  • Graduates in any discipline.
  • 0 - 2 years experience in call centers handling domestic and international customers. 

FOR APPLY VISIT :-

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